Is it possible to edit the system generated emails in jira like Issue Assigned email?

LanceTo March 4, 2019

Hi

Is it possible to edit the system generated emails in jira like Issue Assigned email?

I would like to add in the full description to this email but cannot find a way to access the email template.

Any ideas?

Thanks!

Lance

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Mirek
Community Leader
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March 4, 2019
LanceTo March 6, 2019

Hi Mirek

Thank you for your reply.

I think the link provides a solution for the server-based version of Jira. We currently use the cloud Jira, so I don't think it applies to us.

Even the server-based version looks potentially quite tricky.

I have found another way to achieve what I want outside of Jira.

Regards

Lance

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Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2019

Cool! Thank you for info. I did not know that you are using Cloud. Anyway glad that you found a solution :) If you want maybe you can share. Cheers!

Silas Forkel March 9, 2024

Hi @LanceTo 
how did you achieve to edit the custom notification email content?
I want to remove the logos / avatar pics to reduce traffic.

 

Thanks and BR
Silas

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