I have Jira Server, cant create Project

We stopped renewing our jira subscription couple of months ago. 

Today just bought the monthly package. 

We can't create a Project in dashboard.

Also, earlier we used to use the cloud option at teamgravitum.atlassian.net, how do we use that again?

 

 

1 answer

I have to assume you mean "Cloud" on this, not "Server", and I need to guess my way through some of what you've said because it is very unclear.  I don't think you have "Server" at all.

I suspect your "stopped renewing JIRA subscription" has shut down your teamgravitum.atlassian.net Cloud system, as you need to keep paying to use a Cloud service.

You've now bought another Cloud system, but can't create a project.  That suggests the person trying to create the project simply does not have the administration permission.  Check the global permissions for them.

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