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How to set notification for assignee

Sullivan_ Patty
Sullivan_ Patty Oct 02, 2023

How do we set notifications to be sent to the current assignee when an issue is created?

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Marco Brundel
Marco Brundel
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Oct 02, 2023

Hi @Sullivan_ Patty ,

Welcome to the Atlassian Community.

Notifications are configured in the notification scheme that is linked to the jira-project.
In a notification scheme you can add Current Assignee to the action Create issue.

See this documentation.

 

Regards, Marco Brundel

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Sullivan_ Patty
Sullivan_ Patty Oct 02, 2023

We usually include the assignee as part of creation.  But I don't have access to add "current assignee" to the notification schema.  I'll have to reach out to my project administrators.  Thank you for your help! 

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_
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Oct 02, 2023

Hello @Sullivan_ Patty !  Welcome to the Atlassian Community!

I'd agree with @Marco Brundel , but are you using project defaults to set your Assignee such as Project Lead or Component Lead or are you populating the Assignee field using Automation?  Otherwise, the Assignee is not set on creation.

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Sullivan_ Patty
Sullivan_ Patty Oct 02, 2023

Thank you,  @Robert Wen_ReleaseTEAM_ .  It looks like I need my administrator to add the "current assignee" field to the notification schema. 

 

Thanks for your help!

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