Community resources
Community resources
Community resources
Jira
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How can I create a custom automation which adds the name of the previous assignee on a ticket under the label section during a transition which changes the assignee? Doing this so its easier to see w...
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I can't find gear mark on HP and add members. How can I display it?
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I'm writing an automation that triggers each weekday at a specific time (so far so normal) but it's for a timespan that starts near the end of one month but runs into the beginning of the next. ...
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We have paid Jan month invoice but unable to see invoice in invoices list. Please check & resolve the issue.
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Hi, I have an issue where the backlog view is not reliably showing issues. I have issues with a parent that is an epic (PSD-51). When I show the epic panel in the backlog and I click on the epic it ...
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无法创建账号，请协助解答
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I am trying to create an automation rule that does the following: When a Problem Report issue type is selected for transition from status Implementation to status Verification, the rule will check i...
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Hi I'm trying to build some simple automation to set the priority and due dates based on severity of the vulnerabilities. It appears that vulnerability values cannot be used in automation. ...
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We've set up some custom fields in a JSM project so that we can expose them in Jira Issue Collector. Unfortunately the Custom Fields' description is displayed in the Issue Collector dialog (preview)...
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How do I change the field layout on the CREATE issue screen?
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I am driving myself mad trying to figure out my mistakes. I have two Yes / No fields: issue.customfield_10414 For "Adoption" issue.customfield_10415 For "Retention" I need to...
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Hey All, I am new to Jira. I was asked to create a front door form for my project however it says that forms has been disabled for this project and cannot be used to create issues or request...
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I am looking for an example email to enable email-to-case. I have this email (epc@clearblade.atlassian.com - left of pic) and Request Type (right of pic) created: The incoming emails wi...
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Hi all! Goal: send different Slack messages based on the age of qualifying "Last Comments" Ex: I add a comment with the keyphrase "PLS_ESCALATE" to items. I want to receive different messages...
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Hi All, In the never-ending quest to reduce clicks I'd like to know if anyone has any tips or tricks to force a Permission Scheme (and even Workflow Schemes) when doing a CSV import of tasks via "Sys...
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I have blocking tickets in a different system that I am linking to my issues using web links. I want to have red background color for the linked issues in which the status of the issue is blocked. Is...
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Hi everyone, I'm experiencing an issue with an automation rule in Jira Data Center where it gets throttled due to exceeding the allowed processing time limit. The error message state...
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Hi All, I am trying to setup an automation to send to Slack from Jira. Instead of receiving the email updates from Jira when an issue has been updated, we would like to see the updates for the ...
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I would like to be able to send a customer ticket "to development" which will create a ticket in a development project and set the link to a specific type. I am doing through automation...
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Hello, My team currently has automations set up for four different "impact categories," which then create a series of linked issues and sub tasks. Sometimes the scope of an issue changes, and ...
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I want to make the colors of both my projects the same https://htcinc0.atlassian.net/jira/software/projects/FDCC/summary https://htcinc0.atlassian.net/jira/software/projects/FS/summary
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I am trying to create a plan that show the work our three teams are doing in the same project. I set the source data to be the three team's boards. The problem I have is that many of the stories in t...
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TicketA has 5 available link types. TicketB has 5 available link types. How do I lock down the project where Ticket A lives to restrict to only a single instance of the 'ZZZ' link type? It ca...
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We have set up Product Discovery for our company. I have followed the instructions & created 2 groups - creator & contributor. Users are able to join with a link; however, it automatically as...
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