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How to apply jira software license to trail version

Manoj
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November 14, 2019

Hi, 

I was using Jira Software trial version and bought the license before the expiry of the trial. I am unable to apply the license to the trail version as it shows different SEN-XXXXXX for the trial and licenced versions. How can apply my license to the trial version and make it a licensed product? 

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Manoj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 14, 2019

I copied the license to a notepad and from there I copied and pasted it in the 'versions & licences' page. It seems there was a mistake while doing so. The issue got solved when I directly copied the license from the Atlassian page and pasted it in the 'Versions & Licenses' page. 

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