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How do you make attachment mandatory when creating a Jira ticket or issue

I want the Product Managers in my organisation to log or raise a ticket on Jira for the project then attach a business case or business requirement document. They should not be able to submit the project request until the business case is attached. The attachment filed should be made mandatory.

1 answer


Welcome to the community.

Are you working with Jira Server/Data Center or Jira Cloud?

If you are working with Jira Cloud, are you working with a Company Managed Project or a Team Managed Project?

And, are you working with a Work Management, Service Management, or Software project?

Do you want all issues in the project to be required to have an attachment at all times? Or do you want to make sure the attachment is added specifically when the issue is created? Do you want to require an attachment regardless of who creates the issue, or only when some people create issues?

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