How do i fix gadget.common.error.500?

[Kim Hood]

I have a newly installed instance.

The instance is behind an F5.

When I login, the gadget.common.error.500 displays.

We are using the connector labeled: Relaxing chars because of JRASERVER-67974

in the server.xml file.

Thanks! Kim 

[Tuncay Senturk _Snapbytes_ · Accepted solution]

Hi @Kim Hood 

Welcome to the community.

error.500 is so common error and you can't understand what's behind without having a look at server log files.

Please find the related stack trace in the log file and try to understand what's the actual problem. If it is hard to understand, you can attach here so that we can have a look.

[Kim Hood]

Ah - found it! It was a missing cert. Thank you for the direction.

[Tuncay Senturk _Snapbytes_]

I'm glad that you found the devil ;)