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How can I manage the attachments directory in jira to improve the performance and memory issues?

Sahish

Hey Guys,

Hope everyone are doing great.

The Jira backups use up lot of memory because the size of Jira home directory is too large.

One of the reasons is the attachment folder. Is there any way to manage the attachments directory/folder in jira to improve the performance and memory issues?

Thanks in advance,

Accepted answers

Pramodh M_q3eilr

Hi @Sahish

Make Sure the Backup is not taken during Business Hours and follow the link for Performance Tuning on Jira Instance

https://confluence.atlassian.com/jirakb/optimising-performance-779158883.html

https://confluence.atlassian.com/adminjiraserver/server-optimization-938847889.html

Thanks,
Pramodh

Ravi Sagar _Sparxsys_

Hi @Sahish

Well there are few things you can do.

Symlink attachments directory to somewhere else like a dedicated file storage.
Set a limit on the attachment size, I am sure you have it already, just review it.
Do regular audit of your Jira instance to find out issues with big attachment sizes. I have seen instances where users have uploaded videos and big log files.
Setup and archive strategy. Not sure if you are on DC already but move very old issues to another read only instance or may be delete them after storing backups.

There might be another issue causing memory or performance issues - like lot of configurations, too many custom fields and may scripts. Check this page for performance tuning.

I hope it helps.

Ravi

All comments

Pramodh M_q3eilr

Hi @Sahish

Make Sure the Backup is not taken during Business Hours and follow the link for Performance Tuning on Jira Instance

https://confluence.atlassian.com/jirakb/optimising-performance-779158883.html

https://confluence.atlassian.com/adminjiraserver/server-optimization-938847889.html

Thanks,
Pramodh

Ravi Sagar _Sparxsys_

Hi @Sahish

Well there are few things you can do.

Symlink attachments directory to somewhere else like a dedicated file storage.
Set a limit on the attachment size, I am sure you have it already, just review it.
Do regular audit of your Jira instance to find out issues with big attachment sizes. I have seen instances where users have uploaded videos and big log files.
Setup and archive strategy. Not sure if you are on DC already but move very old issues to another read only instance or may be delete them after storing backups.

There might be another issue causing memory or performance issues - like lot of configurations, too many custom fields and may scripts. Check this page for performance tuning.