It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Gadget Total Unique Issue count hyperlink gives error Edited

Two dimension report total count gives filter=null

When used two dimensional gadget, Total Unique Issues - Total count will give null value, but open with all issues when clicked on view in JIRA.

Hyperlink of Total Unique Issues gives null value. 


1 answer

0 votes

What version of JIRA are you using?  

Is this by chance being viewed through a Confluence page?   Just curious why we have a 'View in JIRA' link if we're actually viewing the JIRA dashboard directly.  

There were some older bugs that changed the behavior of this dashboard gadget, but I believe this has been fixed since JIRA Server 6.3.12 and later revisions per

I am using JIRA v7.2.6

Yes, I am viewing this through confluence page. From Confluence page if you click on 'View in JIRA', it navigates to all 78 issues. This should happen when you click on total count "78"

Thanks for that information, I didn't realize this was in the Confluence view.   With that information, I was able to recreate this problem.  This is actually already a documented bug in Confluence.  Please see for details.

This bug is in the confluence project because this only appears to happen when using the JIRA Macro in confluence to render this chart/gadget.  That same chart renders correctly when viewed in the JIRA dashboard.  So this is something that will likely need to be fixed in the Confluence code base.  Sorry there is not a clear fix for this yet, but I would suggest to vote on and watch that ticket for updates on this problem.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,130 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you