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We are in Jira 9.4.6 DC, we have an internal plugin that has expand collapse option, at times the expand is not working until the transition occurs within the session.
user a - able to expand the options in AAA-1
user b - couldn't expand the option in AAA-1
user b - made a transition of a status and then expand option is working
user a - refreshes the page, couldn't expand the option in AAA-1
we suspect it may be cause of the session or cache, can anyone give any ideas to resolve this.
any help is much appreciated, thanks in advance.