Community
Products
Jira
Questions
Error during backup import.

Error during backup import.

Hi!

During backup import we faced problem.

Error parsing export file. Your export file is invalid. This may be due to a CDATA bug in older versions of JIRA (http://jira.atlassian.com/browse/JRA-4980). Exception is org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.

3 answers

1 vote

hello

i have the same problem , can some one help me please ?

regards

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

anybody solved the problem?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Hi! Have you tried this doc for fix errors? https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase