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Default issue type screen scheme missing in a project Edited


I'm working on reorganizing the configuration of my different projects in Jira software.

In particular, I wanted to replace in each project the existing Issue Type Screen Scheme by a new one.

I have done it with no problem for several projects, but for one, after the update, the ITSS has disappeared on the project page, and now, the page is blank. Impossible to reset this part, no button to add an ITSS...

And now, it is impossible to open or create the existing tickets in this project !

I launched  an indexation for the project and also Jira globally, but nothing happens...

How can I do ?

Thanks in advance !

1 answer

0 votes

Hello @Frederic Thibert ,


Does the "Actions" button also hidden ?

Hello @Kagithala Babu Anvesh ,

Yes, the right part of the page is blank.

(I don't find how to paste a screenshot here...)

Hi @Frederic Thibert ,


Can you please check the permission scheme. 

Administer Projects --> are you in this permission as user / group / role ?

I think there is a glitch i think in adding photo


Sorry, I was no more available (diner and virtual meeting)

Just before going to  bed :

Yes I'm admin for all projects, thru a role and the "jira-administrators" group

No, I haven't this glitch...

Talk to you tomorrow !

Thank you for your time !

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