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Customer Servey - How to change the options?

Hi Community,

I'm really interested to change the question for customer satisfaction (provided by Service desk.

At the moment I can see and edit the question but can't change the options for the reply.


ScreenHunter 527.png

Is this something possible?

Thanks in advance.



1 answer

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Answer accepted
Tessa Tuteleers Community Leader Jan 07, 2021

Hi @Humberto Gomes , 

sadly, those options are fixed and cannot be changed. 
There are some options available through the marketplace though if you want more extensive Customer satisfaction Surveys for Jira Service Management. 

Perhaps this quick search helps! 

  • Tessa

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