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CommentReaction error while exporting a Jira Project


Hi legends,

I am requesting your help on trying to solve this import project issue. I created a dummy project to test the exportation of project from one instance to other on Jira Data Center. This project only contains 2 issues without any comment at all and still facing this error.

Data import for project with key: TMP
There was an unexpected problem processing the backup XML file at /opt/atlassian/jira/temp/com.awnaba.projectconfigurator1638816701664/data/ org.ofbiz.core.entity.GenericModelException: Could not find definition for entity name CommentReaction
INFO  13:18:42,142 Project Import: Parsing the backup file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1638816701664/data/' to obtain a Backup Overview.
ERROR 13:21:26,933 There was an unexpected problem processing the file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1638816701664/data/' when performing a project import.

Does anyone know what could be happening?


I appreciate any advice. 


Thank you


Martin B.

1 answer

1 accepted



Even that Project Configurator gives you the "import on different versions" option, without having same versions on instances, looks like it will never work.



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