It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot click on top menú, some projects not working well Edited

Xus Alcaraz Sep 28, 2017

 

Hi,

Some issues:

1.- The project does not display anything and top menu is not clickable

Screenshot.jpg

2.- infinite thinking... when i assign working hours from: any project>any task>menu more>resgister working hours

Screenshot002.jpg

Thanks in advance

 

1 answer

0 votes
Shannon Spaniol Atlassian Team Sep 29, 2017

Xus, 

  1. Did you recently perform any upgrades or migration on Jira prior to this occurring? 
  2. When you open Developer Tools > Network tab in your browser, especially with the loading page, can you let me know what errors you see? 
  3. Does the top issue appear in all browsers and versions, or only specific ones? Does this occur with all projects in Jira? Does it also occur when you disable all add-ons in your browser as well as in Incognito/Private browsing?
  4. What errors do you see in your Jira logs when trigging the issue?
  5. Lastly, what server are you running Jira on and what is your database type and version?

Thank you!

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,527 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you