Board columns and sprints disappeared, epics not showing in backlog

We didn't make any changes in the settings but board columns and sprints disappeared by itself, epics not showing in backlog.

What is the reason of this Jira's behavior and how we can restore our information?

Thanks.

1 answer

0 votes
Tarun Sapra Community Champion Dec 20, 2017

Did someone deleted the filter which was fetching issues for the board?

Basically the board shows the issues being fetched by the filter, it seems the filter has been deleted, could you confirm?

The cause of the issue is that one of our test engineers have performed the following action: she's added one column on the board and then deleted this column.
One column has been deleted but all columns have been disappeared.
I've restored all our columns on the board and all information (epics, sprint) displays correctly.

Tarun Sapra Community Champion Dec 20, 2017

That's strange as adding / deleting new columns should not affect other issues in the board or remove them from the board. But glad that it's fixed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

2,108 views 14 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you