Avatars and Images not displaying when access JIRA on port 80, but are on Port 8080

Cognitive.RS Admin September 10, 2017

We have a server instance of JIRA, that we have just upgraded, installed and restored onto a new server.

When we access JIRA via port 80 the attachments and avatars don't show, but if we use port 8080 they do.

The Website is reverse Proxied with IIS.

Does any have any idea how to make this work

1 answer

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Jobin Kuruvilla [Adaptavist]
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September 11, 2017

Check the base URL configuration of your JIRA. It should be the url you are accessing JIRA on the browser.

https://confluence.atlassian.com/adminjiraserver071/configuring-the-base-url-802593107.html

Cognitive.RS Admin September 11, 2017

The base URL is correct

Cognitive.RS Admin September 11, 2017

I can configure it for 8080 on it or just have it as port 80, doesn't change the behaviour. On port 80 no pictures, 8080 and they show

Jobin Kuruvilla [Adaptavist]
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 11, 2017

If the base URL is correct, I would check the proxy settings. You will fins some pointers here: https://confluence.atlassian.com/adminjiraserver073/configuring-apache-reverse-proxy-using-the-ajp-protocol-861253895.html

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