Avatars and Images not displaying when access JIRA on port 80, but are on Port 8080 Edited

We have a server instance of JIRA, that we have just upgraded, installed and restored onto a new server.

When we access JIRA via port 80 the attachments and avatars don't show, but if we use port 8080 they do.

The Website is reverse Proxied with IIS.

Does any have any idea how to make this work

1 answer

0 vote

Check the base URL configuration of your JIRA. It should be the url you are accessing JIRA on the browser.


The base URL is correct

I can configure it for 8080 on it or just have it as port 80, doesn't change the behaviour. On port 80 no pictures, 8080 and they show

If the base URL is correct, I would check the proxy settings. You will fins some pointers here: https://confluence.atlassian.com/adminjiraserver073/configuring-apache-reverse-proxy-using-the-ajp-protocol-861253895.html

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,133 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you