Automation for Jira - Server

Question

Hello,

I am very interested in this product to get full automation in our Jira Servers.

But my question which I couldn't answer to when trigger an action of "Clone Issue" or "Create Issue" is it possible to be launched into project in different server/instance?

Thanks

Moheeb Qupty · Answer

Thanks Bill for the reply.

Actually we are planning to migrate our "other" projects from old instance so that all our projects will be under one instance/server by February.

So not sure if it's worth to develop webhooks/REST APIs for that matter.

Once all under one server I think Automation for Jira would be enough.

Bill Sheboy · Answer

Hi @Moheeb Qupty  -- Welcome to the Atlassian Community!

I believe that is not possible with automation for Jira.  There are some suggested improvements in the automation backlog around this idea, and the notes indicate there are other marketplace add-ons specifically supporting cross-instance communication which are better suited.

You might be able to approximate this behavior using webhooks and REST API calls.

Best regards,
Bill