Automatically fill the users names in the field from the attachment

Lusine February 19, 2024

My question last time was:

<Can I open an issue, attach a file with the users names to it and when I create it I need the users names to be filled in the according field. This is needed to be able to automatically open sub-tasks for each of the user after creating the issue. 

If this is possible please could you tell me how to do it or if there is another way to have this result please tell me that too.>

I was told that it is possible if the file is a CSV file. This helped a lot, thanks.

I have another issue that I need help with.

I want to know if it's possible to set up the following automation:

When I create an issue, and this automation works, how can I ensure it operates every time I make changes in the CSV file? Specifically, can the field with the users be updated according to the CSV file? And if so, can additional sub-tasks be created for the users that were added to the list?

Could you please help me with this problem too.

1 answer

1 accepted

1 vote
Answer accepted
Hariharan Iyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 19, 2024

Hi @Lusine ,

Rather than using attachments, you can just paste the CSV content into some field - say description or a comment or some custom field. And then you can use an automation like the one here to create sub-tasks.

Then you can add another automation rule that runs when that field is edited, and that would take care of creating sub-tasks for the new rows that are added.


Hope that helps!

Lusine February 19, 2024

Hi @Hariharan Iyer ,

This will help a lot. Thank you very much!

Suggest an answer

Log in or Sign up to answer