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An error occurred while notifying that a project was created

Hi everybody,

I have the following error when I try to create a "New project with board" from backlog in Jira software.

A popup appears with "An error occurred while notifying that a project was created"

The log file atlassian-greenhopper.log says : 

2021-06-21 09:02:10,301 http-nio-8080-exec-2 url: /rest/greenhopper/1.0/welcome/createProject; user: mnialon ERROR mnialon 542x78$
java.lang.RuntimeException: An error occurred while notifying that a project was created
at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(
at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(

This issue is already reffered in the KB :

but the proposed solution (restarting the instance) does not work for me.

This happens in my test environment just after upgrading to Jira 8.13.7.


Thanks in advance for your help






2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Jun 21, 2021

Hi Michel,

I would go ahead and open a support ticket with Atlassian:

Hi John,

thank you

I think I will do that


Like John Funk likes this

Hi, i have the exact same problem. Did you get a fix from Atlassian regarding this? :)

- Stian

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