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404 Error when trying to export a backlog to Excel

We are trying to export the backlog screen to Excel (left click + Export to Excel) and getting a 404 error:


Any ideas on how to make this function work?

Kind regards,



4 answers

1 accepted

1 vote
Answer accepted

It turns out to be an open issue that will be "fixed" (or more precisely, removed) in the next release.

Thanks to all who tried to help!

Thank you for the information - I was unaware of this bug.

0 votes
Alan Hau I'm New Here Apr 10, 2022

I also got that 404, you have to exit excel (I'm using mac) and then reopen and click the get jira data icon and reauthenticate.


Depends on your MSFT company security settings i suppose.

0 votes

Could one of your admins have set the export limit to 0?

I know I've done that before, to get people to come talk to me about exporting (too much)

I'm the admin and I have never set any limit.

Are you exporting a large number of issues ? There is a place where numbers can be increased for more issues to accomodate 

Absolutely not. It fails even with one issue.

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