Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Issue/filter share is not working

Share feature in JIRA is not working.

I cannot share notification to any user to either share the issue or the filter. This Help page: did not help me solve this issue.

There is not such "JIRA welcome plugin" that i can add in anywhere at the setting.

Please help ASAP.

1 comment

Hi @Yui Matsushima

Can you please make users are in right groups of global permission.

In this case, 

To share an issue user should have "Browse Users and Groups" global permission in Jira. 

To share a filter users should have Share dashboards and filters global permission in Jira.

Please refer below documentation on managing global permissions in Jira.



Hi @Avinash Bhagawati _Appfire_ 

Thank you for your support. I am not JIRA admin therefore i cannot edit the permission setting. Moreover, I don't know who will be JIRA admins at my org. Is there any way i can get help here?


Hi @Yui Matsushima ,

There are few configurations you need check from Jira admin permissions. If it is affecting all users then it needs to be configured from admin end. 




Log in or Sign up to comment
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

1,483 views 11 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you