Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

database is not empty issue

Now I'm installing JIRA Software on the computer having confluence with MySql 8.0.

When configuring the database for JIRA there is issue 'database is not empty'.

But the database has just created and really empty, it haven't any table.

I tried set up with different mysql driver (8.0.22, 8.021,8,0.19, 5.1.48 and 5.1.47) but it doesn't help.

I use ubuntu ver 20.04

 

Please help me.

1 answer

0 votes
Daniel Ebers Community Leader Dec 07, 2020

Hi Natalia,

welcome to the Atlassian Community!

While the first thing is to trust what you say (everybody would - although a direct look into the database management system would be easier) I just wanted to double check if there might some mismatch in observation...

At least you said Confluence is already installed. Maybe this is already the thing.

What me worries a bit is that your profile states you are using a cloud product. Not that I would be sure at all but probably there are a few things here that got mixed up.

The basic setup is comes here but I think you have seen that already:
https://confluence.atlassian.com/jiracore/connecting-jira-to-mysql-8-0-1018272102.html

Could you show us the output of "show databases" of your database management system along with a "show tables"?

Cheers,
Daniel

Thank you for answering. I connected to DB using 'config.sh' tools, but then I got encoding issue, so when I configuring my DB right (add encoding configuration to my.cnf files) everything started working.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

165 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you