Hi i need some help creating a service desk project even thou I was given admin access I still cant create the project and the option is greyed out.
See screenshots attached which show its greyed out as well as an error message. There is a mention of a plan issue and billing why is this showing as we are already on the premium?
Can someone please advise?
the images are a bit confusing when taken with your text. You indicate you can’t create a project and that something is grayed out yet I don’t see anything grayed out in the images. What I see is that you have permissions to create a next-gen project but not Classic possibly. I also see an error about exceeding the number of users which is disassociated with creating projects. So I’m unsure how to proceed here. What exactly is your goal?
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