circuitbreaker 'media-api-client' is open

[Kim Cusick]

What might be causing this error, "circuitbreaker 'media-api-client' is open"?

We are unable to open, upload, or download files to our Jira Service Desk (Cloud) application as of a few minutes ago.

We are wondering how to fix this issue.

Thank you,

Kim

[Kim Cusick · Accepted solution]

[Anton Masoka]

I've experienced the same error

[Amith K]

The issue started an hour back, better we raise an support request to atlassian

[Amith K]

Issue seems to be resolved now.