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Hi everyone,
Further to
On an account that has been granted project admin permissions, but not global admin permissions,
What is the reason for this disparity?
Thanks!
James
The reason is because The organization concept in Jira ServiceDesk is a global entity rather than a project level entity . (Customers ultimately are linked to Jira ServiceDesk Organization(s) )
Cheers
AJ
Not sure I follow - why is the same account allowed to add a customer as a human?
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Hello James,
Thank you for reaching out to Community!
I saw that you created a ticket with our support related to the same question and they created a feature request suggesting improvements for that.
I'm sharing the feature here in case other community members have the same question.
Regards,
Angélica
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