The Linked Issues option doesn't works

[carolina.trindade]

I created a new project with Jira Service Management but I can't link tickets.

The button in the issues queue ask to input the issue for linking, but after click to apply, the system returns an error:

I inspected the request return and the status code returned was 403.

Also, I tying linked issue from the button in the ticket detail, but it doesn't work either:

The project has the linked issues active and it has the permissions:

[KAGITHALA BABU ANVESH · Accepted solution]

Hi @carolina.trindade ,

Open the ticket in New page.

I just linked a Jira Software ticket and another JSM ticket.

There is no incident reported in Status page regarding these kind of issues.

Can you please clear cache and History of browser , and try once, I think  you are on Free Plan right ,  it's difficulty for raising a support request to  support desk.

[carolina.trindade]

I create a new project and it worked on it, thanks!