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The Linked Issues option doesn't works Edited

I created a new project with Jira Service Management but I can't link tickets.


The button in the issues queue ask to input the issue for linking, but after click to apply, the system returns an error:


I inspected the request return and the status code returned was 403.


Also, I tying linked issue from the button in the ticket detail, but it doesn't work either:



The project has the linked issues active and it has the permissions:image.pngimage.png

1 answer

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Answer accepted

Hi @carolina_trindade ,

Open the ticket in New page.

I just linked a Jira Software ticket and another JSM ticket.

image.pngThere is no incident reported in Status page regarding these kind of issues.

Can you please clear cache and History of browser , and try once, I think  you are on Free Plan right ,  it's difficulty for raising a support request to  support desk.

I create a new project and it worked on it, thanks!

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