Jira Cloud offers Audit logging but it needs a subscription with Atlassian Access.
Maybe this already helps or at least it points in the right direction as for why you are not able to see the audit log.
Do you have a subscription with Atlassian Access?
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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