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Pull site admin logs

Brian Manns
Brian Manns Aug 03, 2020

We are trying to pull events where a user is deleted or given additional access but we cannot see who is making the changes. Is there a configuration that needs to happen?

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Daniel Ebers
Daniel Ebers Community Leader Sep 21, 2020

Hi Brian,

Jira Cloud offers Audit logging but it needs a subscription with Atlassian Access.

https://confluence.atlassian.com/cloud/audit-logging-970612562.html#Auditlogging-Viewtheauditlog

Maybe this already helps or at least it points in the right direction as for why you are not able to see the audit log.
Do you have a subscription with Atlassian Access?

Cheers,
Daniel

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
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