Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Ops Genie error when acking or noting the alert via the bot in MS Teams

Ops Genie error when acking or noting alerts via the Ops Genie bot in MS Teams.

Error reads, "Something went wrong. Please try again".

Trying again doesn't help.

Not happening to everyone which is weird as we all have the same level of access.

Have installed and tried both available versions of the bot compatible with MS Teams with the same result.

Users who cannot ack or note the alerts via the bot are receiving the alerts without issue.

Have been in constant contact with Atlassian but they say they don't know why this is happening.

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

215 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you