Modify Notification Footer / Modify Approval Mail

[Hannes-83]

Hallo everybody!

Ok, our setting is here: We have removed the 'View Issue' link in the footer for customer notifications in Jira. This is a must have here.

Now in a seperate workflow we have an approval implemented. The Notification was sent, but the 'View Isse' link is missing there. So it seems, here the footer for customer notifications is already used.

What I want to reach: When an approval was sent, I need an easy way to approve or decline this. Our problem is:

- the 'View Issue' link is missing here

- In my opinion I can not customize the mail content

- Even the Approve or Decline Buttons known from Server are not available

My questions:

1) Can I achieve this in any way?

2) Can i disable Approval mails?

Thanks a lot!

[Hannes-83 · Accepted solution]

Ok, solved it on my onw ;) This is a customer notification and this can be customized in Jira :)