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Issues with emails not sending out after upgrade

Austin Fraley
Austin Fraley
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September 19, 2023

We just succefully upgraded to version 9.10.0 and after the upgrade we are having issue with jira server sending emails to users on ticket updates.  All of messages just end up in the error queue after update. 

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Brant Schroeder
Brant Schroeder
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January 25, 2024

@Austin Fraley Welcome to the Atlassian community

Have you followed this document https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html#:~:text=Check%20the%20email%20connection.,on%20in%20Global%20mail%20settings. 

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Brant Schroeder
Brant Schroeder
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April 3, 2024

@Austin Fraley if this was helpful can you accept it to help others?

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