Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,462,039
Community Members
 
Community Events
176
Community Groups

How to retrieve user data in Jira after deletion

Hi all,

 

Does anyone know how to retrieve user data in Jira after deletion? cuz when deleting, all the dashboards were created by the user been removed immediately!

So, I don't know how to retrieve all that. Is it by retrieving user, all dashboards and related tickets comes back? or we have another way to do it?

 

I need your assistance please.

 

Regards,

 

2 answers

0 votes

You would need to restore a backup to get the user's dashboards back.  Deletion deletes everything, there's no records in the database any more.

Jack Brickey Community Leader Jul 04, 2021

Yep, but no one asking this question ever has a backup in alignment with the instance in time just prior to deletion. 😜

So HOW TO RESTORE A BACKUP?

0 votes
Jack Brickey Community Leader Jul 04, 2021

If deleted you cannot retrieve. What was deleted, issues or boards?

User deleted. and because of that all dashboards created by that user has gone.

Jack Brickey Community Leader Jul 04, 2021

Yep, deleting users is a bad thing. You will need to recreate the dashboards. If you do happen to have a backup that was performed immediately prior to the user delete action and did not make other changes (new or updated issues, etc) then you could restore from backup as Nic mentioned.  Please understand that when importing a backup you will override all data. So any changes since the backup will be lost. Here is an article about how are you restore from a backup - import-issues 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events