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How to connect to directing project url in project configuration

김성운 I'm New Here Feb 20, 2021

Hi, Atlassian.

We want to provide direct url to our customer.

When I create project in project configuration, 

it seem to possible to connect direct url using url text box.

How to connect to directing project url in project configuration.


Yours Sincerely,

Sungwoon Kim.

1 answer

1 accepted

0 votes
Answer accepted

Hello Sungwoon Kim,

Welcome to Atlassian Community!

When it comes to URL customization, currently, this option is not available for Jira Service Management. 

The Portal URL in the portal settings is just to view and copy the URL in case you need to share it with the customer.

The URL for each portal will show the ID of the project and this is created automatically, it's not possible to change. 

There is a feature request suggesting the implementation of such ability:

Please, click on vote and watch to receive updates about the feature.

Kind regards,

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