Hello everyone,
I was wondering if it is possible to automatically change the status of an insight object related to an ongoing incident on Cloud.
I was searching the internet and all I could find was old community articles with dead links to Riada's website.
Thanks :)
Gabriel
Just as Julia Gracia says there is an automation rule for this case called Edit Insight field attributes
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I am trying but need to figure out a way to target the asset linked to the incident.
I will make more tests this week and let you know the outcome.
Cheers :)
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You can check the new article 4 steps to get actual statuses on the Jira board.
Hope you find it helpful.
Regards.
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Hi Yuliia,
Thanks for the answer but I was referring to an Insight Status type attribute.
Basically, If an incident is created and linked to an object, I want to automatically update the Status (attribute) of the object to "Ongoing incident".
I hope this clarifies what I am looking for.
Cheers :)
Gabriel
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