I need to add customers to an organization but they don't count with an email. Is there a way to customize the field to be a phone number rather than an email?
Hi @Jaqueline Daza , there isn't a way to replace the email with phone number. The email is used to not only identify the user but also for sending notifications. If you wanted to capture the phone for the customers you should be able to do this with Premium and Insights.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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