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Getting an issue when trying to add application from Marketplace (SLA)

Hi,

 

Good Day!

This is my first time to used Jira Service Management and I'm trying to add application (SLA) from Marketplace, but I'm getting this error during the process.

SLA-Jira.PNGThank you.

Regards,

Rex

2 answers

1 accepted

1 vote
Answer accepted

Hi Rex,

This looks like a network issue. Could you try again?

Thanks

Gökçe

Hi Gökçe,

Good Day!

As I tried to add the application, still the same issue.

Thank you very much.

 

Regards,

Rex

Hi Rex,

What is the output on the Network tab?

Hi @Rex Menor 

For SLA setting in Jira Service Management, you don't need any application from Marketplace.

2021-04-10_11-22-52.png2021-04-10_11-23-24.png

Only for setting SLA for issues from Jira Software or Core, you can use an add-on from Atlassian Markeplace.

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