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When I use the excel plug in to get data about all requests in my service desk it returns all requested data but in the SLAs fields it only shows times and not whether that particular issue was "Met" or "Breached". I have different customers in the same Jira Service Desk Project and the time does not tell me if the issue met SLAs because I have different SLAs for different organizations and priorities. Is there any way to add this in the Excel field report ?
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