Date Started wrong date format when Logging Work

[Ingus Mikuda]

Struggling to get date formats correct.

When using Log Work got an issue that after entering Time Spent I have an option to enter Date Started. This field I shows Date format 2/15/2021 5:21 PM while I have changed all options to German standard under Look and Feel and also under System -> Advanced settings. I have changed both Java and Javascript date and time pickers.

In all other places on Jira Service Management I see correct date and time, but when trying to Log Work I got this wrong standard.

Is this bug or am I missing some settings?

[Angélica Luz · Accepted solution]

Hello @Ingus Mikuda,

Thank you for reaching out to Atlassian Community!

Testing on my local site and also checking similar cases, I found out that the issue that you are facing is related to a known bug on the new issue view, where the date format is not respected:

• New Issue View does not respect Jira's Advanced Settings Date Format
• New issue view: custom date/time format setting not respected in the new view

They are already In Progress, so please, vote and watch to receive updates about the bug tickets.

Kind regards,
Angélica