I created a Jira service desk board and for weeks everything has been fine in terms of customers having access. But today I noticed that all of my customers on one particular board have disappeared and every time I add a customer their name disappears after refreshing the page.
Any help on this would be great.
Feel free to reply to other questions suggesting to watch the status page from now on as https://status.atlassian.com/ has been updated not long ago.
Identified - We are investigating an issue with user search, assigning fields, and user mentions that are impacting some Confluence, Jira Service Management, Jira Software, and Bitbucket customers. We will provide more details within the next hour.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event