Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Custom fields

I'm wondering if it's possible to setup custom fields where if a customer selects an option from one custom field then it will display a new custom field in the form. 

 

So example, we created a custom field called location and there are three options they can choose from. If they select the option "remote" we then want to display another custom field labeled Mailing address to ship equipment. But we only want to display that field if they choose Remote from the previous field. 

1 answer

Hi @Daniel Roig welcome on the community. Did you try to use Select List (Cascading) type?

Selection_131.png

The cascading Select List isn't quite what we're looking for. What I would like to do is if someone selects an option from a select list then underneath would appear a multi line text box where they can type details. 

Hi @Daniel Roig I understand but unfortunatelly such functionality is not implemented in Jira Cloud by default.

I found some App which might help you: https://marketplace.atlassian.com/apps/1215833/proforma-forms-checklist-for-jira?hosting=cloud&tab=overview

I only checked the video and screenshots and I think it looks promising...

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

209 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you