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Custom field not appearing in project

Mohamed Kassim January 18, 2021

I created a custom field of type Domain of Reporter. I have set the configurations and associated to applicable screens. Still the field is not visible in the service desk project it is being associated to. How can I solve this?

1 answer

1 vote
Brant Schroeder
Community Champion
January 18, 2021

Mohamed,

  Is the custom field associated with the issue types in the project and with the project?  You can check this by clicking on the context and default values of the custom field.

Capture.PNG

 

You can also use this https://support.atlassian.com/jira-cloud-administration/docs/find-your-custom-fields/  to find the custom field and why it is not visible.

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