Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Copy Custom Field from parent to sub tasks


I have tried so many ways to get this to work, before I was using JIRA Automation Post function worked fine and copied value from Parent to sub task. But now it is totally not working.

I have automation rule to create sub task and copy some custom field values from Parent to Sub task- This works like magic, and thank you for creating this automation.

But when I create task manually, these fields dont get copied. I have tried multiple automation workflow, but either I am not configuring it right or something just doesnt work. 

I have custom field, like client Name, Project Bucket, Developer and I need my sub task to copy them from parent.

2 answers

Neetu, this is two years late, and I am having the same problem. Did you figure it out? I've tried several things. The problem I see is that the Then: Edit issue fields action is telling Jira to copy the information from the current issue, which is the newly created subtask...

When: Issue created

If: Issue Type equals Subtask

And: Parent matches JQL

Then: Edit issue fields

UGH. Jira is so finicky!

HI ,


I have started using JIRA automation rather than the POST function. It is much more user-friendly and gets awesome results. 


Let me know if you need any help with that. 




What I need help with is pulling out Time in Status info... UGH

0 votes
Deleted user Oct 17, 2019

Hi @Neetu Verma ,


You can try using a Create on Transition app, which is user-friendly. This app will help you with copying the custom fields values from parent to child issues and also available with many customizations.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

676 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you