In an open issue, I can share it with anyone else in the company with the share button. But their names don't show up when I try to add them as watcher. I think maybe I missed something in the config but can't find it anywhere. Any help, please? Thanks.
In JSM, you will need to utilize "Requested Participants" field. "Watchers" field is only applicable to Jira project and not JSM/JSD project.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Thanks Joseph. I can see the "Requested Participants" in the Field Configuration. But I am not able to add it to the Request form for the Request type. I know there is an open ticket that we cannot add participants when creating an issue. But I don't see the field to add "Requested Participants" on open issue either. How can I do that? Thanks.
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