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Automation: Trigger if issue type is changed to a specific issue type.

I want to have a trigger that send  a Microsoft Teams msg if the issue type changes to a specific type.

i.e. If I have a "production outage" issue type, and any issues change to this issue type will then be sent to a Teams channel.

1 answer

Hi @WAYNE HING,

You can use Field Value Changed as a trigger and select Issue Type as the field you want to monitor.

Look into this support article for a bit more details on how to take it from there. 

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