Using Artificial Intelligence for Service Desks

[#1]

Hello Atlassian Community!

My name is Calvin and I’m on the Customer One team at Atlassian. The team is focused on sharing Atlassian on Atlassian success stories!

Coming here to share this latest case study that shows how our IT service desk team integrated artificial intelligence into the process.

[Sam Nadarajan]

Just signed up. Been drooling over this since Atlassian purchased Percept.ai, looking forward to seeing it in action outside of Atlassian!

[Calvin Men]

That's great to hear! I know the team is excited about this as well, @Sam Nadarajan