notifications scheme

i have made a custom notification scheme but i am not receiving the notifications as per the same.

for eg- on event issue commented: i have set a user to be notified but no such mail is being sent...

please help me out. 

2 answers

0 votes
Paulo Junior Atlassian Team Jun 10, 2015

Which user have you set to be notified about the comment? The one that actually dropped the comment?


Please, be aware that by default, JIRA does not notify users about their own changes. You can have that changed in you personal user profile.



i'm trying to use this option but no notification is being sent to this user. what should i do?


Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,032 views 6 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot