Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Service Desk Report Not Showing all System fields Edited

Hi everyone,

 

I have a service desk report for one of our service Desks in Jira that is supposed to display issues created per system but it does not appear to be showing all issues created per system.  It should show stats for all our systems which include: MRM, DAM, Jira, Confluence, Slack and Other.  But for some reason it is showing MRM, DAM, Jira, Confluence, HipChat and Other. We recently retired the option of HipChat and added Slack but it does not appear to be showing...

 

Screen Shot 2019-04-03 at 8.06.54 AM.pngWe've definitely created tickets that have Slack as the option in System field but none of them seem to be displaying...anyone have any ideas as to why this is? Here are my report settings:

Screen Shot 2019-04-03 at 8.06.02 AM.png

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

231 views 3 5
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you