Query API for all requests from specific customer?

David Orazine October 9, 2019

If there a way to query the Service Desk RestAPI to return a list of all requests submitted by a specific customer, or by that customers email?

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2019

Hi David,

Thank you for reaching out to Atlassian Community!

It's possible to get this information using the Search API where you can use a JQL to specify the customer.

Please, give it a try and let us know how it goes.

Regards,
Angélica

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