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Priority field cannot change value

Aoife Browne
Aoife Browne November 14, 2019

The value of the priority field is set automatically when a ticket is created. There are four values in the priority field and when I go to change the value no other option appears to change the value. This is the priority field that is created by Jira. Why are the other values not appearing in the ticket detailed viewCapture2.PNGCapture.PNG

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Susan Hauth _Jira Queen_
Susan Hauth _Jira Queen_
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November 15, 2019

Hi Aoife,

Could you perhaps paste in a screenshot of the problem you are encountering?

Susan

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Aoife Browne
Aoife Browne November 15, 2019

Hi Susan,

 

I attached two screenshots which show that I have 4 different options and as you can see that no options appear in the detailed ticket view.

 

Aoife

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