Under Project Settings > Language Support I've set the default project language to 'Dutch'. The expectation is that customers that email the service desk (without having used the portal before nor have an account) get automated replies for the service desk in the default language.
What actually happens is that replies are send in English
It looks like you're running into an existing bug, which can be found here:
Please be sure to click on "This affects my team" and also to watch it, so that you are notified when this is fixed in a future release.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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